EISAI MALAYSIA cares about your personal data protection. This notice clarifies how EISAI MALAYSIA (referred to as “we”, “us” and “our”) processes your data from the point we collect, use, share, dispose of and the security measures that we established to ensure your personal data is well protected in compliance with the Personal Data Protection Act 2010 and its regulations.
COLLECTION OF PERSONAL DATA
We have collected and collect your personal data to be processed by us in the course of your present or future dealings with us, our headquarters, our subsidiaries, our associates. The types of personal data which we collect include: your name, your practice specialty, place of practice, key details of our representatives’ interactions with you and the brands discussed.
Process your request to monitor the interactions of our representatives with you.
Update our CRM system.
If you do not provide us with personal data, we are unable to process personal data on your behalf, for the purposes stated herein, or effectively render our services you.
PROCESSING OF PERSONAL DATA
We will first process your personal data in Malaysia by entering the same into our customer relationship management system (CRM system).
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Your personal data will also be transferred outside Malaysia to third party data processing centres located in other countries, including Japan and USA. We will ensure a comparable level of protection for your personal data should the information be processed or used outside Malaysia.
DISCLOSURE OF PERSONAL DATA
We may share your personal data to other entities within our group which will treat your personal data as confidential and process it in accordance with all applicable data protection legislation for the purposes and within the terms set out herein.
We will also disclose your personal data to:
Our CRM system
SECURITY MEASURES
We take these measures to protect your personal data:
By ensuring your personal data is kept as required by the Personal Data Protection Act 2010.
By ensuring our staff not to misuse your personal data.
We use computer systems with limited access housed in facilities using physical security measures. Data stored in cloud services is in encrypted form including when we utilize thirdparty storage. The level of security of personal data which kept in a non-electronic environment are also treated with strict procedures and means.
PERSONAL DATA RETENTION PERIOD
Retention of your personal data is required to effectively provide you relevant information of our products and services to you based on your area of practice. Retention is also required for our internal audit purposes (e.g., keeping records of the interactions with our sales representatives and our products).
We will retain your personal data for six (6) years. If you are no longer our customer or if you expressly instruct us to delete your personal data, we will permanently delete your personal data.
YOUR RIGHTS
You have the rights to:
Correct / update your personal data by emailing us below.
Access your personal data which we process and keep with us.
Stop or limit our communication with you by emailing us below.
Withdraw your consent for us to process your personal data after which we will not be able to provide you updated and exclusive information regarding our products and services.
Contacting Us
You can contact us or submit your inquiry in regards to the processing of your personal data at:
Name: Mohd Faeez Yahya Designation: Senior IT Executive Address: Unit 701D, Level 7, Tower D, Uptown 5, 5, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya, Selangor Telephone number: 03-7732 0380 E-mail address: EM-corpcomms@eisaimal.com.my
AMENDMENTS
We reserve the right to amend this notice from time to time and we will update you of the changes as soon as practicable.
ACKNOWLEDGEMENT AND CONSENT
By communicating, engaging with us or using our products and services, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing, disclosure and transfer of your personal data by us as described in this Notice.
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Except for death or personal injury resulting from Eisai's negligence, Eisai shall in no event be liable for any loss, costs, expenses, injury or any damages (including, without limitation, any lost or corrupted data, lost profits, any direct, indirect, special, incidental, consequential and, if any, exemplary and punitive damages) arising out of, or in relation to your access to, use of or reliance on any content of, or inability to use, this Website, even if Eisai is informed of the possibility of such loss, costs, expenses, injury or damages. The aforementioned exclusion of liability is made to the fullest extent permitted by applicable law.
Nothing in this Website is intended or should be construed to grant any rights to you under any Intellectual Property of Eisai and Eisai's affiliates. You agree that you will not use any Intellectual Property of Eisai and/or Eisai's affiliates, except as expressly permitted under these Terms of Use. You understand and agree that the exclusions of warranties and liability set out in this section are necessary and reasonable, including in view of the Website being provided at no cost to you, the risks inherent in the use of the Internet, and the statement set out in the 'Content' section below.
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You understand and agree that the exclusions of warranties and liability set out in this section are necessary and reasonable, including in view of the Website being provided at no cost to you, the risks inherent in the use of the Internet, and the statement set out in the ‘Content’ section below.
This website (“Website”) is owned and operated by Eisai (Malaysia) Sdn Bhd (“Eisai”). Websites of Eisai's affiliates and other third parties that link to, or are linked by, this Website are external sites and not part of this Website.
Please read the following terms of use (“Terms of Use”) carefully before using this Website. By using this Website, you agree and consent to the Terms of Use in its entirety (as may be amended from time to time). If you do not agree to any terms in these Terms of Use, please discontinue all access to and use of this Website. In addition, if you are under 18 years of age, please do not access or use this Website unless your parent or legal guardian has agreed to these Terms of Use on your behalf.
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DISCLAIMER THE CONTENT(S) OF THIS WEBSITE IS PROVIDED “AS IS”. EISAI MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, WITH RESPECT TO THE ACCURACY, RELIABILITY, COMPLETENESS, CERTAINTY, VALIDITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLIANCE WITH ANY DESCRIPTION, NON-INFRINGEMENT OF RIGHTS (INCLUDING, WITHOUT LIMITATION, ANY INTELLECTUAL PROPERTY RIGHTS) OF THIRD PARTIES, WARRANTIES AS TO TITLE OR SATISFACTORY QUALITY, OR WARRANTIES OR REPRESENTATIONS THAT THIS WEBSITE AND/OR YOUR ACCESS THERETO OR USE THEREOF IS FREE FROM ERRORS OR OMISSIONS, OR THAT THIS WEBSITE IS FREE FROM COMPUTER VIRUSES AND OTHER MALICIOUS OR UNAUTHORISED CODE OR PROGRAMS. THE AFOREMENTIONED EXCLUSIONS OF WARRANTIES ARE MADE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND IF ANY OF THEM IS UNENFORCEABLE, THE REMAINING EXCLUSIONS WILL STILL BE GIVEN EFFECT TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW.
Except for death or personal injury resulting from Eisai's negligence, Eisai shall in no event be liable for any loss, costs, expenses, injury or any damages (including, without limitation, any lost or corrupted data, lost profits, any direct, indirect, special, incidental, consequential and, if any, exemplary and punitive damages) arising out of, or in relation to your access to, use of or reliance on any content of, or inability to use, this Website, even if Eisai is informed of the possibility of such loss, costs, expenses, injury or damages. The aforementioned exclusion of liability is made to the fullest extent permitted by applicable law.
Nothing in this Website is intended or should be construed to grant any rights to you under any Intellectual Property of Eisai and Eisai's affiliates. You agree that you will not use any Intellectual Property of Eisai and/or Eisai's affiliates, except as expressly permitted under these Terms of Use.
You understand and agree that the exclusions of warranties and liability set out in this section are necessary and reasonable, including in view of the Website being provided at no cost to you, the risks inherent in the use of the Internet, and the statement set out in the 'Content' section below.
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